By MR ARKADIUSZ N on 08 December 2018 | Verified purchase

They sold me car with bad engine condition and when I want give it back the don't want give my money back

Reply from HMC on 13/12/18

Thank you for your feedback which is greatly appreciated. Despite your usage we refunded your money. We sold the car on 26/05/2018 for £1150 with 128500 miles and 1 month or 1000 mile warranty due to age and value as was just a px clearance - on 02/07/2018 customer returned with car complaining about oil burning the car had done 129400 miles - our mechanic checked the car and found nothing wrong however as gesture of good will we purchased the car back as the customer wanted to return the car so we agreed to buy the car back - we then re advertised the same car and sold on 14/07/2018 and not had any come back from the new customer - This Customer just used the car and wanted to return within the time scales as he did not want the car any more and was expecting full refund after using the car and doing around 900 miles and we disagreed as our mechanic found nothing wrong with the car. however as a gesture of goodwill we still bought the car back off him and sold its on again.

By MR JAMES C on 27 November 2018 | Verified purchase

I wanted a fast and quick service where I can drive away the same day which this company supplied

Reply from HMC on 28/11/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By DR NANA O on 27 November 2018 | Verified purchase

Provides good range of cars and understand meeting customers needs, including flexibility.

Reply from HMC on 28/11/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By MR MICHAEL O on 07 November 2018 | Verified purchase

honest trader, car as described. great aftersales interaction

Reply from HMC on 28/11/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By MISS ALINA K on 08 October 2018 | Verified purchase

Salesman was very informative and knowledgeable about the vehicle, pointed out the pro and cons so very honest.

Reply from HMC on 08/10/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By MR JOSE S on 27 September 2018 | Verified purchase

Class A customer experience .This company is very profesional.

Reply from HMC on 08/10/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By MS PAULINE R on 24 September 2018 | Verified purchase

Purchased a small VW last month. The owner was very helpful he scrapped my old car and gave me a 1 year MOT on the VW, 3 months warranty and did some small repairs to get through MOT. He was also kind enough to arrange for removal of a few bumper scuffs before the sale. I took the car to my mechanic he confirmed its a sound car so I am happy. Car drives well, overall very good experience. I would use this company again because they sold me a decent car and their customer service was excellent. I bought a used car but received Rolls Royce Service.

Reply from HMC on 08/10/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By MR SIDNEY W on 22 September 2018 | Verified purchase

My son bought a Suzuki Swift as his first car a few weeks ago. It was a little scratched and dented, but very low mileage and priced accordingly. He has been delighted with it ever since. The service received from Heathrow Motors was excellent. We arranged to come and see the car, test drove it, agreed a price which included a full valet, fresh oil change and new wiper blades (to replace rusty old ones). The car was ready for collection on time and we've had no problems with it since. We placed our trust in Heathrow Motors because of the many excellent reviews they'd received on this site and we are happy to add this one and thoroughly recommend them.

Reply from HMC on 08/10/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay

By MR LIAQAT A on 08 September 2018 | Verified purchase

after making enquiry about the advertised vehicle as i could not visit their place to inspect the car, the vehicle was brought to my front door for checking and my satisfaction before i parted with the money.

Reply from HMC on 24/09/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase and we are here if you need any assistance for all your motoring needs Kind Regards Jay

By MR PETER JAMES M on 06 September 2018 | Verified purchase

The Heathrow Motor Company provides a friendly and polite service to car buyers. A range of cars can be viewed, from various makes. A good all round service is provided.

Reply from HMC on 06/09/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. Kind Regards Jay