By MR MICHAEL S on 27 August 2018 | Verified purchase

From initial contact to the purchase the team at HMC were helpful and courteous. They gave us plenty of time to go over the vehicle inside and out with no pressure. We then had a test drive which could have been as long as I required. We were able to review all the paperwork and when we made the decision to purchase the team couldn't have been more helpful in completing the deal and arranging all the necessary paperwork. As the DVLA site was unavailable we had to wait a few days to get the final ownership transfer but this was delivered as promised. The vehicle is as advertised and as yet we have had no reason to follow up with HMC. We wouldn't hesitate to go back and see them again.

Reply from HMC on 30/08/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. We are here to help with all your motoring needs and only a phone call away. Please do not hesitate to contact us if we can be of any assistance. Kind Regards Jay

By MR CHARNJIT S on 18 August 2018 | Verified purchase

The owner was a very honest man and re-assured me that the car was brilliant, and if I have any issues, please immediately contact me.He was knowledgeable and offered all the options to buy the car.I would definitley recommend to visit his showroom. A pleasant experience. The condition of the car was fantastic/clean and spotless...as advertised.

Reply from HMC on 26/08/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase. We are here to help with all your motoring needs and only a phone call away. Happy Motoring !! Kind Regards Jay

By MR JAMES O on 18 August 2018 | Verified purchase

It was absolutely amazing he was so understanding new what he was on about really nice man I recommend him to everyone

Reply from HMC on 18/08/18

Thank you very much for your feedback, I am glad your happy with your purchase, please do not hesitate to contact us if we could be of any assistance for all your motoring needs. Kind Regards Jay

By MR HASAN M on 11 August 2018 | Verified purchase

I’ve just purchased a car (BMW 5, 2014), good looking and comfortable. I don’t know how it will perform going forward but I was impressed with what Heathrow Motor said “We just do not sell cars, we build relationship with our customers” - this actually gives lots of confidence.

Reply from HMC on 18/08/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase and and the service we offered you. The car will perform just the way it should any problems we are only a phone call away to help. Be rest assured you will not be disappointed with your 2014 BMW 518d! Happy Motoring ! kind Regards Jay

By MISS IRENA P on 09 August 2018 | Verified purchase

Exellent customer service. Very happy i bought my car there. Definitly like to recomemded to everyone.

Reply from HMC on 10/08/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase and the fact we managed to source you a suitable Automatic vehicle as per your requirements. We are here if you need any assistance for all your motoring needs. Kind Regards Jay

By Kateryna M on 09 August 2018 | Verified purchase

Great, quick,professional, deliver what was promised

Reply from HMC on 10/08/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase and we sourced you the vehicle as per your requirements. Happy Motoring !! Kind Regards Jay

By MR AMIN I on 02 August 2018 | Verified purchase

One of the best experiences I have ever had in buying a car, They were very professional and very helpful, they even helped me for getting the road tax, I absolutely love the car they were very honest and gave me all the information I need it to know about the car, the car has far more specification than mentioned in the advert. I really recommend them to anyone who wishes to purchase a second hand car without a headache! I will defiantly recommend them to all my family and friends. Thank you so much for everything.

Reply from HMC on 03/08/18

Thank you for your kind feedback which is greatly appreciated. This Mercedes S500 you purchased was one of the highest specification Mercedes we have ever come across and cost over £60k new !! I hope you appreciate and enjoy all the features on the car on your road trip to IRAQ !! please don't forget to send us photos. Kind Regards Jay

By MRS KRISHIKA S on 01 August 2018 | Verified purchase

Heathrow motor company is an excellent choice to buy used cars. We went in to see the cars and were well received. They showed us every car that we we were interested to see and even test drive without any hesitation. They clearly explained the minor flaws with the car which I have not seen with other car companies. I was very happy with their customer service. Thorough paperwork and no fuss. I highly recommend this company if you are looking for a reliable used car.

Reply from HMC on 03/08/18

Thank you very much for your feedback which is greatly appreciated. I am glad your happy with your purchase and would be happy to assist with all your future motoring needs. Just remember we are only a phone cal away. Happy Motoring !! Kind Regards Jay

By MR PAUL S on 25 July 2018 | Verified purchase

I have nothing good to say about this company, in fact I have nothing to say about this company except that I will NEVER do any business with them ever again. If I could strike the 1 star off I would.

Reply from HMC on 07/08/18

All feedback is greatly appreciated. We pride ourselves on our outstanding level of customer service. We are glad all your false allegations were proven wrong. you purchased 2005 Volvo S40 with warranted 16,000 miles which had full service history, 12 months mot, HPI clear, PDI inspected, 3 months warranty. you drove all the way from Cambridge to buy the car and part exchanged your old car, you was extremely happy with your purchase until several weeks later when you called and stated the car is too small for you. We had since disposed of your old car and could not reverse the deal. You made false allegations for the mileage and HPI which were proven wrong. We have been in the motor trade for over 20 years and believe in honesty & fair dealing, We do not have any bad feelings and wish you the best of luck in the future, we are here to help for & warranty work if required for the vehicle and anything else you may need assistance with we are only a phone call away Kind Regards Jay

By MR JOSEPH R on 04 July 2018 | Verified purchase

I recently bought a Vauxhall Combo from Heathrow Motors. First of all the van is good quality and I got it at a good price. Secondly, the owner/ salesman went out of his way to answer all my questions, dealt with all the paper work and was very friendly. I also heard from those in the past that vehicles were good quality. The van obviously had been serviced and all repairs were done to a high standard.

Reply from HMC on 06/07/18

Thank you very much for your positive and detailed feedback which has been greatly appreciated, I'm glad your happy with your purchase and appreciate you made the effort to travel all the way from Birmingham. please do not hesitate to contact me if i can be of any further assistance for all your motoring needs. kind regards Jay