AA Cars Standards
AA Cars Standards: Gold Standard Customer Service
At AA Cars, we uphold a strict set of standards to ensure your experience is stress-free and that you feel confident in your purchase. These standards are our commitment to providing you with the highest level of service before, during, and after your sale.
Our Promises to You
When you choose a car from an AA Cars approved dealer, you can expect the following promises to be upheld:
1. Minimum of 6 Months MOT
All vehicles come with at least 6 months of MOT to give you peace of mind about the roadworthiness of your new car.
2. Test Drive Any Vehicle
We encourage you to test drive any car you're interested in. This ensures you feel comfortable and confident in your decision before committing.
3. Welcome Any Vehicle Inspection
You’re welcome to have any vehicle independently inspected before you buy. We believe in full transparency and want you to feel fully confident in your purchase.
4. Good Condition Guarantee
Every vehicle is thoroughly checked to ensure it meets our high-quality standards. We only offer cars in good condition that are ready for the road.
5. Provide V5 Registration and Service Records
Where available, the dealer will provide you with the V5 registration document and service records for the vehicle. This ensures you know the full history of your car.
6. Customer Support Throughout Your Journey
Our dealers work closely with you and the AA Cars team to help with any issues that arise, both before and after your purchase. You’re never alone in the process.
7. Consumer Rights Act 2015 Compliance
All our dealers honour their obligations under the Consumer Rights Act 2015 to ensure you are fully protected with your purchase. This means your rights are safeguarded in case anything goes wrong.
Learn More About the AA Cars Standards
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