Autotrader Reviews
At HMC we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our Autotrader customers have to say about us...
You can also check out our reviews on Auto Trader
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Anonymous15/09/2023
Friendly. Professional. Fair.
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Mr. Awais Aziz13/09/2023
I met with Jay there. He is very friendly and helpful . He guided me well.
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Rebecca G Rush03/09/2023
fantastic!
fantastic. communicative. fair.
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Mr. Andre Hunt03/09/2023
Top top honest service
Jay was sound, quite a practical guy and honest with everything. Opened up especially for me out of hours and happily he was not cheesy at all. Had an issue with the car which was electrical a day after the purchase which was only due to it being stood still and he immediately paid for the small repair without any haggling, unusual response from a garage these days.
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Mrs. Philippa Rothenberg02/09/2023
Efficient well presented and reasonable. The car is great.
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Anonymous02/09/2023
Excellent service from Jay, throughly recommend HMC.
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Mr. Bernard Ferrie01/09/2023
Very good ,honest and fair happily use again.
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Mr. Barry Bickford27/08/2023
Would recommend to anyone.
Superb service by Jay and Naz [ delivery]. Thanks very much
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Mr. Kaspar08/08/2023
Happy purchase
Great service from Jay and the team. Was kind enough to get two ready for us to check out and great with the children while we looked at the cars. Lots of information and spotted a slow puncture with one of the tyres which was sorted there and then, ensuring we were safe on our long journey home. Definitely worth the four hour round trip to purchase from HMC.
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Mr. Alexander Williamson04/08/2023
How buying caused car should be
From star to finish, the service from HMC was second to none. The clear and extensive list of photos along with the comprehensive description left no surprises when I viewed the car. I travelled from outside Edinburgh, and Jay arranged for me to be picked up from the airport and their hospitality was fantastic. I can also report that the car was exactly as described and as I expected. I would highly recommend HMC to anyone looking to buy a quality used car
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Anonymous04/08/2023
Amazing personal customer service! Excellent dealer!
Amazing customer service. I called up about a mini, and we were there within an hour. Jay was so easy-going and let myself and my son take the car on a test drive and just left us to spend time checking the vehicle out….no pressure. I’ve got to say it was so relaxed and laid-back, and I decided to part ex my car, and take the mini, there and then. Jay then sorted out all my numberplate details to transfer over, and all my car tax, did everything for me online. Made everything so easy. Literally 20 minutes later, we’re back on the motorway in a new mini Cooper S. I had text messages that evening, from HMC, to see if all is okay. I can’t get over the great personal service! I would recommend this Car Dealer to everyone!
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Mr. Andrew Parsons30/07/2023
Good service would recommend to anyone
Would recommend to anyone great service thanks team.
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Mr. AZ Young27/07/2023
Awesome
Car was exactly as described, the customer service was outstanding. Highly recommended this garage
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Mr. Anesu Katsande23/07/2023
HMC the best car sales period
Guys I got the best service ever Jay help me from start to finish professional and lovely cars.What ever car what ever budget he is your guy. I highly recommend HMC when it comes to cars.Thank you Jay for everything i will came back 100%
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Mr. Robert Tapley21/07/2023
Great service patience and helpful advice would recommend.
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Anonymous08/07/2023
Mercedes SLK- awesome purchase
Was looking for a classic Mercedes SLK and found an amazing example at HMC. I am naturally very fussy about my cars but Jay spent a whole Saturday afternoon going through the details of the car and myself and my wife bought with absolute confidence. I would suggest you call in advance as some cars are held off site. Thanks to Jay and the team- stress free purchase of a future classic!
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Marcus Geddis14/06/2023
Have a had a great experience so far, the guys are very well organised. I was in urgent need of the car and they did alot of things to taylor to our needs. Got us the car straight away the next day which they moved things around to help me get the car.
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Anonymous13/06/2023
Great service
Great experience with the service provided. Jay and his team was more than helpful. Delivered the car next to my house door. Amazing service and communication. Would definitely recommend to anyone. Keep up the good work
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Colin Boyne10/06/2023
Excellent
Excellent service, very east to work with. The car was exactly as advertised and I am really pleased with it. Thanks HMC
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William Yates08/06/2023
Great service, delivered the car to my location and it was as advertised.
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Mr. Nicholas Bell08/06/2023
Thoroughly recommend this honest trader.
It was a fuss free experience, the trader was very professional and very thorough with presentation of the car. I would thoroughly recommend this trader to anyone looking for a good car.
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Anonymous06/06/2023
all good no problem
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Mr. John Mcdermott01/06/2023
Jay was great. he is a professional guy with a friendly and patient tempram
superb service from enquiry to delivery
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Barry Nurse31/05/2023
Sam was very polite and professional. Answered all my questions. Car was priced to sell and would happily buy from them again.
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Mr. Roy Bourner30/05/2023
You can use this Company with confidence
Friendly efficient service. Did all I expected and more, even dealing with road tax renewal and refund plus registration of new ownership. I fully recommend this Company and I've got a great car.
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Mr. Barry Felstead27/05/2023
Excellent company to buy from
I would like to thank Jay & the team at HMC car sales they are polite friendly & professional I picked my car up last Saturday ( 20th ) on arrival all paperwork sorted. I would highly recommend &use again if I needed to. Thank you again keep up the good work.
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Mrs. Stephanie Perfitt25/05/2023
Excellent company to do business with
The whole experience of buying a car from this garage was excellent there service throughout was impeccable. Whenever I had a query they always answered the phone they were very courteous, polite and helpful. There after care service was faultless and I would be very happy to recommend them
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Anonymous19/05/2023
Purchased a lovely discovery HSE luxury as described very pleased.
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Mr. Bekele Yaglu11/05/2023
Seller responds promptly and delivered the car on the agreed day.
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Mr. Michael Jones07/05/2023
All organised so process runs very smoothly. Would visit again
No pressure selling
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Mrs Lewis06/05/2023
Great little garage, fabulous customer service. Thank you
Lovely service very helpful wonderful service. Very pleased
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Mr. Christopher Dines03/05/2023
Excellent car dealer
Jay is very helpful, accurate with his descriptions, customer service is excellent, was worth traveling the distance for the right car
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Mr. Bert Young03/05/2023
Honest and dedicated staff and going extra miles with customer Satisfaction
Highly Recommendable due to excellent services A fantastic firm to deal with. Quite welcoming and honest about what you are buying.
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Mr Jonathan Blair28/04/2023
Highly recommended.
Excellent service, very helpful and great car !!
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Mr Mohummed Mujir27/04/2023
Informative and willing to answer all questions. Prompt delivery and handover. They even dealt with my previous vehicle which made the transition even less stressful.
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Anonymous27/04/2023
Very friendly, professional.
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Anonymous17/04/2023
Everything is professional and polite good service.
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Marius07/04/2023
Recommendable. Service at the highest level.
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Mr Paul Garden04/04/2023
Excellent service.
Excellent service it was a 580-mile round trip for me I was greeted with a coffee my car was ready on arrival a part ex price was agreed upon quickly and all paperwork was sorted for me in under an hour and I was on my way really good service thank you
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Barry M22/03/2023
Polite professional service.
Bought from a distance. Never visited the dealership. Spoke to Jay. Gentleman and everything arrived as advertised. Brilliant service and very polite. Best deals around. Would highly recommend it.
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Anonymous20/03/2023
Excellent service, would buy from them again.
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Brenda Bryant17/03/2023
Excellent service , very nice people.
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Mr Ronny Ratz13/03/2023
Very good, definitely a recommendation!
Very friendly. Test drive as long as I wanted to. Comprehensive information, and every question was answered.